Interview questions for soft skills
Neil Lamont
Neil Lamont
Parking this content here because I can, and make it easily viewable wherever I am.
What is the most challenging technical problem you've solved, and how did you approach it?
- When working on a high profile on-prem to cloud migration
- Challenges included:
- Ensure seamless migration with minimal downtime
- Managing dependencies between diff services
- Coordinating with multiple stakeholders
- How I approached it:
- Planning and Analysis
- Thorough assessment, workshops and setting clear milestones etc.
- Proactive updates to the team and stakeholders
- Testing and validation
- Multiple dry runs
- Dev environments
- Execution during a maintenance window
- Monitoring
How do you stay current with new developments in the IT field?
- Continuous learning and certs
- Google cloud blog
- Community engagement - stack overflow, reddit r/devops
- Google cloud next, AWS re invents
- Hands on practice
- Google cloud documentation
- Communication within our team at rxt
How do you handle disagreements within your team?
- Create a safe environment
- Active listening
- Open mind
- Find common ground
- Data driven decision making
- Document decision
- View disagreements as opportunities for growth and learning
Describe a time when you introduced a new technology or process that improved your team’s productivity.
- Identified Opportunity
- Came across is on the Partner advantage portal
- Research and Evaluation
- Sandbox testing environment
- Talking to senior engineers and getting their opinion
- Implementation
- PoC
- Training sessions to other engineers and workshops
- Started using it with one customer with those who were well versed in it
- Results
- Reduced deployment time
- Continuous improvement
- Feedback from team members
Can you describe a time when you helped mediate a conflict between team members?
- Situation
- Initial separate meetings
- Joint meetings navigating pros and cons
- Exploring solutions
- Test risk at smaller scale
- Resolution
- Outcome
Have you ever taken on a mentoring role? How did you support your mentee?
- Regular meetings and check ins
- Provide points of contacts
- Explain based on my experience
- Active listening
- Come up with a plan
Describe a situation where you had to lead a team through a difficult project.
- Terraform migration project
- Stakeholders difficult
- Research on terraform
- Analysis and through assessment
- Plan
- Meetings and effective communication
- Workshops, documentation
- Seamless handovere
Describe a time when you faced a significant setback. How did you recover and move forward?
- Legacy and compatibility issue, or knowledge when customer team member was leaving
- Identify the issue
- Be transparent with stakeholders
- Come up with an approach that everyone is happy with
- Learning experience
How do you see your role contributing to the company’s overall success?
- Experience
- Leveraging FF
- Teamwork and individual working
- Continuous improvement
How do you ensure effective communication within your team, especially when working on complex projects?
- Set clear objectives and roles
- Open communication channels, regular meetings, chats, standup etc.
- Active listening
- Regular updates and transparency
- Documenting decisions and actions
- Encourage feedback and collaboration
- Celebrate achievements
Describe a time when you had to explain a technical concept to a non-technical stakeholder. How did you ensure they understood?
- Understanding the audience and their roles
- Several Knowledge transfer sessions, doing demos
- Continuous check ins to make sure they understood and encourage any questions
- Use analogies and visual aids
- Addressing concerns proactively
Can you provide an example of a situation where you had to learn something new quickly to complete a project?
- In my role, I’m continually thrown into the deep end wit projects and having to learn something new
- Terraform migration project, fabric fast
- Intensive learning and research
- Hands on practice
- Asking team for their expertise and having sessions with them
- Making it clear with the customer that I may not have the knowledge entirely but am proactive learning and trying to pick it up
What do you value most in a workplace environment?
- Open communication
- Collaborative culture
- Opportunities for growth
- Work-life balance
How do you handle feedback and incorporate it into your work?
- Opens and receptiveness - open-end
- Active liste3ning
- Seeking specifics
- Reflecting on feedback
- Action plan
- Implementing changes
- Seeking followup
- Gratitude and acknowledgment
What are your long-term career goals, and how do you see this position helping you achieve them?
- Senior engineer within the next two years
- Technical expertise
- Client facing
- Continuous learning
- Networking and industry exposure
Pressure and Stress
- Prioritization and organization
- Time management
- Mainting perspective
- Healthy work life balance
- Effective communication
- Adaptability and flexibility
- Seeking support
Strengths
- Communication
- Developer mindset
- Adaptability
Weaknesses
- Delegation
- Prioritizing learning new tools and technologies
Pay
- Remote or hybrid role/flexible working
- Team and my role within the team - big team or small team
- Opportunities for professional development
- AWS and other clouds
- Can you give an insight into some of the projects the team has worked on
- How is success measured in this role
Links
https://youtu.be/HzuBg__6b9E?si=tV4OS6hE7ohHr3Bu https://youtu.be/wIjK-6Do6lg?si=tUsEoH_1-GWy0COg https://youtu.be/JUXPcVdWo1I?si=5jFbpX4UG4OoRlu1 https://youtu.be/IV30jAw7dxA?si=0g8iDNV_WOcuuOxx https://youtu.be/WOHFlwYV210?si=P1O-fx3WgnRBqlOs https://youtu.be/xPmV9lJqnTQ?si=DEaK7p-YC1cWUq6N https://youtu.be/2nFunbg11GM?si=fv7FNK2bGigculDD https://youtu.be/gWi0SfObb4o?si=rFVLCkNktLpzZc4P https://youtu.be/GzYDwIFtxII?si=bWspyFYkX-6TCr4G