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Interview questions for soft skills

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Neil Lamont
Neil Lamont

Parking this content here because I can, and make it easily viewable wherever I am.

What is the most challenging technical problem you've solved, and how did you approach it?

  • When working on a high profile on-prem to cloud migration
  • Challenges included:
  • Ensure seamless migration with minimal downtime
  • Managing dependencies between diff services
  • Coordinating with multiple stakeholders
  • How I approached it:
  • Planning and Analysis
  • Thorough assessment, workshops and setting clear milestones etc.
  • Proactive updates to the team and stakeholders
  • Testing and validation
  • Multiple dry runs
  • Dev environments
  • Execution during a maintenance window
  • Monitoring

How do you stay current with new developments in the IT field?

  • Continuous learning and certs
  • Google cloud blog
  • Community engagement - stack overflow, reddit r/devops
  • Google cloud next, AWS re invents
  • Hands on practice
  • Google cloud documentation
  • Communication within our team at rxt

How do you handle disagreements within your team?

  • Create a safe environment
  • Active listening
  • Open mind
  • Find common ground
  • Data driven decision making
  • Document decision
  • View disagreements as opportunities for growth and learning

Describe a time when you introduced a new technology or process that improved your team’s productivity.

  • Identified Opportunity
  • Came across is on the Partner advantage portal
  • Research and Evaluation
  • Sandbox testing environment
  • Talking to senior engineers and getting their opinion
  • Implementation
  • PoC
  • Training sessions to other engineers and workshops
  • Started using it with one customer with those who were well versed in it
  • Results
  • Reduced deployment time
  • Continuous improvement
  • Feedback from team members

Can you describe a time when you helped mediate a conflict between team members?

  • Situation
  • Initial separate meetings
  • Joint meetings navigating pros and cons
  • Exploring solutions
  • Test risk at smaller scale
  • Resolution
  • Outcome

Have you ever taken on a mentoring role? How did you support your mentee?

  • Regular meetings and check ins
  • Provide points of contacts
  • Explain based on my experience
  • Active listening
  • Come up with a plan

Describe a situation where you had to lead a team through a difficult project.

  • Terraform migration project
  • Stakeholders difficult
  • Research on terraform
  • Analysis and through assessment
  • Plan
  • Meetings and effective communication
  • Workshops, documentation
  • Seamless handovere

Describe a time when you faced a significant setback. How did you recover and move forward?

  • Legacy and compatibility issue, or knowledge when customer team member was leaving
  • Identify the issue
  • Be transparent with stakeholders
  • Come up with an approach that everyone is happy with
  • Learning experience

How do you see your role contributing to the company’s overall success?

  • Experience
  • Leveraging FF
  • Teamwork and individual working
  • Continuous improvement

How do you ensure effective communication within your team, especially when working on complex projects?

  • Set clear objectives and roles
  • Open communication channels, regular meetings, chats, standup etc.
  • Active listening
  • Regular updates and transparency
  • Documenting decisions and actions
  • Encourage feedback and collaboration
  • Celebrate achievements

Describe a time when you had to explain a technical concept to a non-technical stakeholder. How did you ensure they understood?

  • Understanding the audience and their roles
  • Several Knowledge transfer sessions, doing demos
  • Continuous check ins to make sure they understood and encourage any questions
  • Use analogies and visual aids
  • Addressing concerns proactively

Can you provide an example of a situation where you had to learn something new quickly to complete a project?

  • In my role, I’m continually thrown into the deep end wit projects and having to learn something new
  • Terraform migration project, fabric fast
  • Intensive learning and research
  • Hands on practice
  • Asking team for their expertise and having sessions with them
  • Making it clear with the customer that I may not have the knowledge entirely but am proactive learning and trying to pick it up

What do you value most in a workplace environment?

  • Open communication
  • Collaborative culture
  • Opportunities for growth
  • Work-life balance

How do you handle feedback and incorporate it into your work?

  • Opens and receptiveness - open-end
  • Active liste3ning
  • Seeking specifics
  • Reflecting on feedback
  • Action plan
  • Implementing changes
  • Seeking followup
  • Gratitude and acknowledgment

What are your long-term career goals, and how do you see this position helping you achieve them?

  • Senior engineer within the next two years
  • Technical expertise
  • Client facing
  • Continuous learning
  • Networking and industry exposure

Pressure and Stress

  • Prioritization and organization
  • Time management
  • Mainting perspective
  • Healthy work life balance
  • Effective communication
  • Adaptability and flexibility
  • Seeking support

Strengths

  • Communication
  • Developer mindset
  • Adaptability

Weaknesses

  • Delegation
  • Prioritizing learning new tools and technologies

Pay

  • Remote or hybrid role/flexible working
  • Team and my role within the team - big team or small team
  • Opportunities for professional development
  • AWS and other clouds
  • Can you give an insight into some of the projects the team has worked on
  • How is success measured in this role

Links

https://youtu.be/HzuBg__6b9E?si=tV4OS6hE7ohHr3Bu https://youtu.be/wIjK-6Do6lg?si=tUsEoH_1-GWy0COg https://youtu.be/JUXPcVdWo1I?si=5jFbpX4UG4OoRlu1 https://youtu.be/IV30jAw7dxA?si=0g8iDNV_WOcuuOxx https://youtu.be/WOHFlwYV210?si=P1O-fx3WgnRBqlOs https://youtu.be/xPmV9lJqnTQ?si=DEaK7p-YC1cWUq6N https://youtu.be/2nFunbg11GM?si=fv7FNK2bGigculDD https://youtu.be/gWi0SfObb4o?si=rFVLCkNktLpzZc4P https://youtu.be/GzYDwIFtxII?si=bWspyFYkX-6TCr4G